Privacy Policy
Effective Date: 12 June 2026
Last Updated: 12 June 2026
Last Updated: 12 June 2026
We value your privacy. This Privacy Policy explains how I.T.P Vehicle Body Repairs collects, uses, and protects your personal information when you visit our website. It also outlines your rights regarding your data. Please note that this document governs data collection practices and does not serve as a Cookie Policy.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as data automatically generated through third-party integrations.
- Contact Us Form: When you submit a message through our Contact Us page, we collect your name, email address, phone number (if provided), and any information you choose to include in your message.
- Google Analytics: When you browse our website, Google Analytics automatically collects certain non-identifying and pseudonymous information. This includes your anonymised IP address, geographic location (country/city), browser type, operating system, device type, referral source, duration of visit, and pages viewed.
- Facebook Integration: Depending on how you interact with our website, we use Facebook (Meta) features:
- Facebook Login / Authentication: If you sign in using Facebook, we receive basic profile information (such as your public profile name, email address, and profile picture) as permitted by your Facebook privacy settings.
- Facebook Social Plugins: Interactions with “Like” or “Share” buttons may send interaction data directly to Meta.
- Meta Pixel / Analytics tools: Track actions taken on our site to optimize advertising.
2. How We Use Your Information
We use your collected personal data to:
- Respond to your direct enquiries, quotes, or booking requests sent via the contact form.
- Provide, maintain, and personalise your experience on our website.
- Analyse website traffic, user behavior, and performance trends via Google Analytics to improve our content and user experience.
- Deliver relevant marketing communications or advertisements on social platforms.
3. Data Sharing and Third Parties
We do not sell your personal data. We only share information with third parties under the following conditions:
- Google LLC: Data collected by Google Analytics is shared with Google to generate site performance reports. Google may transfer this data to servers in the United States. You can read the Google Privacy Policy for more details.
- Meta Platforms, Inc. (Facebook): Data collected through Facebook SDKs, logins, or pixels is shared with Meta and governed by the Meta Privacy Policy.
- Legal Obligations: We may disclose data if required by law or to protect our legal rights.
4. Data Security and Retention
We implement industry-standard security measures to keep your data safe from unauthorised access. We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy. Google Analytics data is retained in accordance with standard retention periods before being automatically deleted.
5. Your Rights and Opt-Out Options (UK GDPR)
As a UK-based business, we comply with the UK Data Protection Act and UK GDPR. You have the following rights regarding your data:
- The right to access the personal data we hold about you.
- The right to request the correction or deletion of your data.
- The right to object to or restrict our processing of your data.
- The right to data portability.
- Google Analytics Opt-Out: You can prevent Google Analytics from using your data by installing the Google Analytics Opt-out Browser Add-on.
- Facebook Data Deletion: If you used a Facebook login on our site, you can request that we delete your platform-integrated data by contacting us directly.
To exercise any of these rights, please contact us using the details below. If you feel we have handled your data incorrectly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party websites.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Company Name: I.T.P Vehicle Body Repairs
- Email: [email protected]
- Address: Unit 1 Plot 8, Sanders Lodge Industrial Estate, Rushden NN10 6BQ